Zoho, built like enterprise CRM.
Bouken Consulting designs and builds Zoho One platforms, integrations, and compliant marketing automation for growing companies. Led by Daryl Olson: 20+ years in CRM, nine of them leading product and development teams at General Motors.
A track record, not a pitch.
$35M
saved for a Fortune 100 automaker
25 yrs
in CRM, from Siebel to Zoho
17
business units on one CRM
What we do
CRM, Desk, Creator, Forms, Flow, Marketing Automation, and Analytics, configured to match how your business actually runs.
Zoho One implementation
1
Event-driven pipelines connecting Zoho to AWS, SMS platforms, ManyChat, and your other systems. Built in code, shipped through pull requests.
Integration engineering
2
TCPA and 10DLC-aware opt-in, consent logging, per-brand numbers, and opt-out suppression that holds up to scrutiny.
Compliant SMS marketing
3
Custom Creator apps & dashboards
4
Low-code business applications with approval workflows, plus Zoho Analytics dashboards your team actually uses.
Recent work
Saved a Fortune 100 automaker $35M by bringing its CRM in-house, and cut advisor onboarding from three weeks to minutes.
Built SMS infrastructure designed for a dozen-plus brands, where adding a brand is configuration, not rework.
Set up branded, multilingual customer support across six brands in Zoho Desk.
Delivered platform evaluations and decision decks that CIOs used to choose enterprise email and social media tools for a 30+ brand portfolio.
Why “Bouken”?
Bouken (冒険) is Japanese for adventure. Every new system, every new brand, every migration is one. After two decades of building and fixing business platforms, I’ve learned the adventure goes better with a guide who has made the trip before. That’s what Bouken Consulting is for.
Have a Zoho problem, a compliance question, or a platform decision you need a second opinion on? Let’s talk →
